Responsible gambling

Your Wellbeing Matters

At Lucky Thrillz Casino, we're committed to providing you with a safe and enjoyable gaming experience. We understand that problem gambling can have serious consequences for your mental health and relationships.

To help prevent gambling-related harm, we've implemented various responsible gambling features across our platform. These tools are designed to give you greater control over your gameplay and support you in maintaining a healthy balance between gaming and other aspects of your life.

Self-Assessment Tools

Before we dive into the specific features, let's take a moment to reflect on your own gaming habits. Ask yourself:

• Are you experiencing negative consequences from your gaming activities?
• Do you feel the need to gamble with increasing amounts of money to achieve the same level of excitement?
• Have you tried to cut down or stop gaming but find it difficult?

If you answered "yes" to any of these questions, we encourage you to explore our responsible gambling features below.

Set Limits

1. Deposit Limits: Set a daily, weekly, or monthly limit on your deposits to ensure you don't overspend.
2. Loss Limits: Establish a daily, weekly, or monthly limit on your losses to prevent significant financial harm.
3. Session Time Limits: Schedule regular breaks and set time limits for individual gaming sessions.

Reality Check

We'll remind you of the following:

• Session duration
• Money spent
• Winnings

These reminders will help you stay in control and make informed decisions about your gameplay.

Self-Exclusion

If you feel like you need to take a break from gaming, consider our self-exclusion options:

1. Temporary: Choose from 7 days to 6 months of self-exclusion.
2. Permanent: We'll block your account indefinitely, and you won't be able to access it.

Cooling-Off Period

Take a 48-hour cooling-off period before proceeding with any deposits or bonus playthroughs.

Additional Support

We've partnered with leading organizations to provide you with the help you need:

1. Gamblers Anonymous UK: Find support groups, counseling services, and treatment options.
2. National Problem Gambling Clinic: Get NHS-referral and treatment for problem gambling.
3. Gambler's Charter: Learn about your rights as a player and dispute resolution.

Protect Yourself

Take proactive steps to protect yourself from potential harm:

1. Monitor Your Spending: Regularly check your account balance and spending habits.
2. Keep Track of Time: Schedule regular breaks and set time limits for individual gaming sessions.
3. Know the Odds: Understand the risks associated with different games.

Get Help

If you or someone you know is struggling with problem gambling, don't hesitate to reach out:

1. National Problem Gambling Clinic: Phone: 020 7381 7722
2. Gambler's Anonymous UK: Phone: 0300 365 1114
3. GamCare: Phone: 0808 8020 133

Your Wellbeing Matters

At Lucky Thrillz Casino, we're committed to providing you with a safe and enjoyable gaming experience. We encourage responsible behavior and hope these features will help you maintain a healthy balance between gaming and other aspects of your life.